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tcnolan7's avatar
tcnolan7
Helpful | Level 5
3 years ago
Solved

dropbox embedder cannot download file

Hi all,   We are trying to use the DropBox embedder in our website to allow users to download files.  I have the DropBox folder shared and set to "Anyone with this link can edit".   The embedder ...
  • Greg-DB's avatar
    Greg-DB
    3 years ago

    tcnolan7 The team is still working on some aspects of this issue, but yes the file download functionality in particular should be working now.

Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Do you have a sample page with the view link I can try so I can look into this specifically for you? Feel free to open an API ticket here if you'd prefer to share privately. Thanks!

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks, that's helpful. I just checked on this more specifically for you, and it looks like in this case that workaround unfortunately won't actually help. (There are a few variables at play here; apologies for the trouble.) In any case I've raised this with the team and I'll follow up once I have an update on the issue.

    • Здравко's avatar
      Здравко
      Legendary | Level 20
      3 years ago

      😁 Let see... where is the rlkey parameter skipped on processing? 🙂 It becomes so when the things get changed from now for yesterday...

    • tcnolan7's avatar
      tcnolan7
      Helpful | Level 5
      3 years ago

      Hi Greg,

       

      If the Embedder is not an option for us, is it possible to achieve the same results using the API?  Basically we simply want to display a certain folder and allow the user to explore subfolders and download files.

       

      Thank you.

       

       

      • Здравко's avatar
        Здравко
        Legendary | Level 20
        3 years ago
        tcnolan7 wrote:

        ..., is it possible to achieve the same results using the API? ...

        Hi tcnolan7,

        Nothing can stops you do that. Of course, if we ignore that you would need to implement everything, implemented by the Embedder, yourself. A pros can be that you can make everything more customized. 😉

        Good luck.

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