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FraseJ's avatar
FraseJ
New member | Level 2
7 years ago

Error in certificate on android

All third party apps trying to connect to dropbox on Android are getting this error:

Error fetching account info
java.security.cert.CertPathValidatorException: Trust anchor for certification path not found.

I tried uninstalling Dropbox, after clearing cache and data, then reinstalling it, but that didn't help. Any ideas as to what is missing?

Developers

1 Reply

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 years ago

    Thanks for the report! I just tried connecting to the Dropbox API from a third party app on Android, and it worked for me, so it sounds like there may be something specific to your device or environment causing this. To help investigate, can you let me know:

    • are you the developer of an app, or an end-user?
    • do you have any proxy, firewall, anti-virus, or other such software on your device or network connection?
    • are you able to access https://www.dropbox.com on the same device?

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