Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Gregg W.1
4 years agoHelpful | Level 5
How to programmatically make files available offline.
I have a Macintosh app that does not use the Dropbox api - however, my users do save the app’s data files & packages in a Dropbox folder. The problem is that recently users have been having file ...
Gregg W.1
4 years agoHelpful | Level 5
Thanks for the prompt reply, even though it's not what I was hoping for.
I thought a customer of mine had reported double-clicking on a 'Zero byte' png file and the file downloaded from the Dropbox cloud and opened in Apple's Preview app.
If that's true, what is Apple's Preview app doing to trigger the download that I am not doing?
If it's not true, then I apologize for the diversion. I'm still getting a handle on how to deal with the 'Zero byte' files.
Gregg
Greg-DB
Dropbox Community Moderator
4 years agoGregg W.1 That would be a matter of the Dropbox desktop client, but I can only really help with the Dropbox API itself, so I'm afraid I can't offer insight on that. You may want to contact support for help regarding the desktop client behavior. Apologies I can't be of more help in that regard!
About Discuss Dropbox Developer & API
Make connections with other developers
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!