Forum Discussion

bspindia's avatar
bspindia
Helpful | Level 7
4 years ago

response as undefinedundefined

i am getting this response, and image is not uploading to give path { "name": "undefinedundefined", "path_lower": "/undefinedundefined", "path_display": "/undefinedundefined", "id": "id:Dklv8Y9...
Developers
Здравко's avatar
Здравко
Legendary | Level 20
4 years ago

Hi bspindia,

😁 Your file comes uploaded correct, seems. If this file is image, as you're stating, missing proper file extension in the file name can disturb the file handling/previewing on Dropbox site (in spite it's still valid). 🤷 Unfortunately, Dropbox isn't so smart. That's why don't forget set proper file extension whenever possible! 😉 Otherwise don't rely on proper Dropbox processing (including preview) more than just storage.

About Discuss Dropbox Developer & API

Node avatar for Discuss Dropbox Developer & API
Make connections with other developers

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!