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awb's avatar
awb
Helpful | Level 7
2 years ago
Solved

The remote server returned an error: (422) Unprocessable Entity.

I'm trying to list all the file and folders in a Dropbox Teamspace and getting the following error The remote server returned an error: (422) Unprocessable Entity.   "{"error":{".tag":"invalid_roo...
Developers
  • iNeil's avatar
    iNeil
    2 years ago

    Hello awb ,

    Based on the error message "invalid_root", this is occurring as the Dropbox-API-Path-Root header "root_namespace_id" value is incorrect. Please cross check if you are using the correct "root_namespace_id" by executing the 2/users/get_current_account endpoint. You can also test the endpoint using our Dropbox API explorer.

     

    Please bear in mind that there is a possibility that your account has been updated to our new team space functionality. For further information on the latest updated team space, please review the following link:

     

     

    While implementing the Dropbox API with the updated team space, you will need to configure your API calls to operate within the "team space", in order to interact with files/folders in the team space. To do so, you'll need to set the "Dropbox-API-Path-Root" header with your Dropbox API request. For further information, please review the following link:

     

Greg-DB's avatar
Greg-DB
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Teams are being updated to the updated team space, though not all teams have been yet.

awb's avatar
awb
Helpful | Level 7
2 years ago

Thanks Greg, is the plan to move all of your customers on to this? Or is this still optional?

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Dropbox is planning to migrate all teams to the updated team space configuration.

    • awb's avatar
      awb
      Helpful | Level 7
      2 years ago

      Greg-DB Just wanted quickly followup on something. When you migrate teams to the new team space configuration. 

      Do the team folder ids change at all? Just noticed some odd behaviour in something I am working on.

      Thanks

      • Greg-DB's avatar
        Greg-DB
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        The team folder IDs of existing team folders themselves shouldn't change, though member roots can change. There are different scenarios and variables though, e.g., a team migrating from no team space to the updated team space, versus migrating from the team space to the update team space, so please feel free to share the details of any specific issue so we can advise accordingly.

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