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Forum Discussion
mitko-slapdash
5 years agoHelpful | Level 6
Timeline for Paper 2020 migration
Hello, according to the following migration guide, the classical Dropbox Paper endpoints will stop working this month: https://www.dropbox.com/lp/developers/reference/paper-migration-guide
How...
- 5 years ago
Thanks for checking in. We'll make sure we don't leave a gap in coverage. If we do have to extend the migration timeline, we won't cut off the legacy Paper API.
We may in fact be updating that timeline soon, but I can't offer specifics or an official update right now.
Steve J.5
4 years agoHelpful | Level 6
I have a business account, and we are bringing on more users and finding inconsistencies between accounts (i.e. personal accounts that have been recently created have access to Dropbox Paper 2020, and our business accounts do not. We're starting to see .paper files appearing in our Dropbox. While it appears that they can be opened, they end up outside of the traditional Dropbox Paper filing system. It's creating inconsistencies that are getting frustrating.
We've used Dropbox for 10 years, and are heavy users of Paper. This delay is very, very frustrating. Welcome to Q3 2021, still no timeline for migration.
Greg-DB
Dropbox Community Moderator
4 years agoSteve J.5 Thanks for the feedback! I'll pass this along to the team.
- Tobias34 years agoHelpful | Level 6
This is an absolute joke. We have half our team on the 2020, the other half on the old version, and it is a huge annoyance. I would expect that a company like Dropbox has a product manager for paper that is aware of that annoyance without forum moderators passing it along. How can Dropbox behave so unprofessionally? It is Q3 2021, you are almost 2 years behind without a piep on when paying customers can expect this to be fixed.
- endreymarcell4 years agoNew member | Level 2
+1 I've also been waiting for this migration to happen for a long time, and I'm quite frustrated that I still haven't been migrated.
- endreymarcell4 years agoNew member | Level 2
If I delete my account, can I register again with the same email? I understand new users get the 2020 version of Paper so if that's all it takes, I'm willing to play a bit of back and forth with my files and docs to finally get the proper version.
- Greg-DB4 years ago
Dropbox Community Moderator
endreymarcell Thanks for the feedback! And yes, deleting an account does free up the email address on it.
- endreymarcell4 years agoNew member | Level 2
Perfect, thank you! I'll try to do that then.
- gasparov4 years agoHelpful | Level 6
hmmm...
Q2 2022 now...
Paper is dead
- Tobejazz4 years agoHelpful | Level 7
it was changed from "Q3 2021" to "Q2 2022" ?
- gasparov4 years agoHelpful | Level 6
Yes!!
- Tobejazz4 years agoHelpful | Level 7
It is hard not to feel that the credibility of the product and its maker is severely hurt by this..
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