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Forum Discussion
A bunch of folders are missing
Nothing was deleted and no one else has access, but several of my older folders (from the 2010s) have disappeared all of a sudden. No idea why or how to retrieve them. Happening on web and mobile. I'm assuming there's some sort of bug happening with Dropbox?
5 Replies
- Mark
Super User II
There isnt a known outage etc. on here, so, if they arent appearing they have been removed from your account (or never made it in first place).
What is www.dropbox.com/events showing?
Were they a share? Has it been unshared?
An entire directory of mine is missing as well.
- Mark
Same answers/responses apply.
Have you already checked them?
Nothing has been shared. The only items listed in events are files that I added to a different folder today and ones that I edited. I don't know when this occurred b/c I'm not in those files often, but I am highly concerned that they have just vanished without me actually doing anything to them.
- Jay
Dropbox Community Moderator
Hi bbruth, if you're not seeing the missing files on the deleted files page, then there's a few possibilities as to why this might be the case:
- The files are on another Dropbox account
- They were on a shared folder you don't have access to any more
- The files were deleted outside of the 30 day period
- The files were permanently deleted
Is it possible that any of the above could be true? Do you have anyone else that could have access to your machine or account?
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