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bush32alex's avatar
bush32alex
New member | Level 2
3 years ago

can't download file

I am trying to download a file from an email and dropbox iis telling me I have limited space.  I still have  plenty of space.  The only option it's giving is to upgrade, whcih I'm not going to do.  ...
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Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey bush32alex, sorry to hear you're having issues with this.

 

Could you please send us a screenshot of the message you're getting and clarify the size of the file and what's shown in your plan tab in regards to your quota?

 

This will help us assist further. 

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