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ratushnyivm
3 years agoExplorer | Level 4
Change preview pdf file on shared link
I have a pdf file. I created a link to it and shared it. Then I replaced that pdf file with another one with the same name. Now when I share the link to my updated pdf file, the preview shows an imag...
Megan
Dropbox Community Moderator
3 years agoHi ratushnyivm, thanks for clarifying!
When you click the link that's pasted into Telegram, do you get re-directed to your browser? If you paste the link there, do you get the same results?
ratushnyivm
3 years agoExplorer | Level 4
Hello!
Yes, when I click on the link, it takes me to the browser and opens the version of the document I want. The only problem is that a preview is automatically generated in telegram with an irrelevant version of the document.
- Hannah3 years ago
Dropbox Community Moderator
- ratushnyivm3 years agoExplorer | Level 4
Hello!
Clearing the cache doesn't help.- Megan3 years ago
Dropbox Community Moderator
Hi ratushnyivm, can you send us a few screenshots, in order for us to have a visual too?
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