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Video freezing when trying to preview.
I have downloaded longer videos from a dropbox folder, and a few minutes in, the video freezes. At first I thought it was because of the editing software I was using, but changing it didn't help anything. I contacted the sender of the videos, and they confirmed that the videos got fully uploaded. So that must not be the issue. What could be causing
Can't preview photos in Dropbox folder when files are online-only
One of my team members updated to a new computer and now she cannot see any previews for photos that are online only. It is important for our workflow to see the image previews online only becausee we work with thousands of images in our catalogs. I am on an older Mac but both of us are on the same OS (15.3) and I can see previews no problem. Contacted DB support and they did not fix the issue. Tried a "hard reinstall" as supposed by DB support but did not work. They are not offering any other help which is very disappointing considering how many licenses we pay for. Anyone else able to fix this issue? Thanks in advance for your help!
The previews of my camera uploads photos appear smaller on the Windows desktop app.
Hi, Normally when I browse through my camera uploads on my PC, I can see the pictures on the right side of the screen when I push "Example". These pictures are large. Now however I do not see anything at the most of the pictures, and small pictures on others. Dropbox is set to sync pictures so that they are available off line. Can anyoune help solve this? Thanks in advance Regards Esben
How to change order of subfolders within a folder?
How can I change the order of subfolders within a folder (on the Dropbox web app). I don't see any way to rearrange the order in which the folders appear. Many web apps allow one to simply drag drop to reorder folders. Can this be done in the web app, and if not, can it be done in the Mac app?Videos are choppy when I upload or download from Dropbox
Hi all, When I upload videos I've taken on my phone to Dropbox, they're completely choppy when I play them back in my synced Windows folder. When I play them back on Dropbox web version they're okay, but when I download them from there, they're choppy again. They seem to be okay when I open them with Photos, but not Media Player. Regardless, if I then upload to Canva, they're choppy, and I need to be able to edit them specifically in Canva. I desperately need a solution. I've seen that other people have had this problem too but I can't see any solutions offered. I'm viewing them as MP4 files. Thanks, JulesWhen opening a Word doc on the web, its original font appears in bold.
My office shares and edits unlinked docs and I'm then responsible for accepting the edits and uploading the final doc to Dropbox. Recently, I've been unable to upload the doc with it keeping its formatting and fonts. It will be formatted correctly on my OS desktop but when I save it and upload it, the fonts in the preview are bold. When I then go to open it in word for the web, I get this error: If I choose to open it in reader view, it reverts back to the correct formatting. I have checked and the font is in my font book and have no clue what could be causing this. formatting on my desktop app Formatting after uploading and opening in preview Formatting after opening as read only in word for web Thanks in advance for any guidance.
