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Some audio files won't preview that previewed fine earlier on my Android app.
Device OnePlus 8 Operating System OxygenOS 13.1 Dropbox App Version/Browser Version Dropbox version 446.2.4 Question or Issue Suddenly not able to preview some audio files that I've been able to preview earlier. When I download them they play just fine. There are audio files on the same folder in same format that preview just fine.
How can I loop certain video files but not loop others on iOS?
Device iPhone Operating System/Browser (if using the web) iOS 18.7.1 Dropbox App Version (if using the app) 446.2.2 Dropbox Plan Plus Question or Issue Hello. I like to loop certain video files but not loop others and have the settings save to that specific file. Is this not possible? I can play a file on loop, but if I change another file to NOT loop, then it changes the file I had set to loop, off. I'm not sure if there's a problem or if this is a limitation of the software?
Thumbnails are not showing for files in Windows explorer
Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) 234.4.5591 Question or Issue When trying to view thumbnails in Windows Explorer, I get generic thumbnails. Same as what was goin on in this thread (but now closed). https://www.dropboxforum.com/discussions/101001013/recent-update-of-the-desktop-app-not-allowing-me-to-see-clip-thumbnails-in-file-/832241/replies/839206 Please advise if there is a work around.
Dropbox Paper images aren't loaded on the web
Device Thinkpad X1 Carbon 2016 Operating System/Browser (if using the web) Windows 10 Dropbox App Version/Browser Version Chrome: Version 140.0.7339.185 (Offizieller Build) (64-Bit) Edge: Version 140.0.3485.94 (Offizielles Build) (64-Bit) Description Many images (~30%) in my dropbox paper document are not loading anymore. It concernc various dropbox paper files. Even if I click on the link, they do not open anymore. I am sure all of these pictures were uploaded correctly! They are usually screenshots that I have copy + paced into the document. This is very frustrating and a very big issue. I would have thought dropbox paper is more reliable! Screenshots
All Markdown exports of Paper docs no longer show images
Starting a few days ago, when you create a new document in Dropbox Paper and export it to Markdown, the images no longer appear. This happens because the images in the Markdown file are embedded using URLs that point to the domain paper-attachments.dropboxusercontent.com. The issue is that, as you can verify with any DNS checker (as shown below), there’s no longer an A record for that domain. As a result, all Markdown exports—both those created in the past and any new ones—will have broken image links. This is a serious bug for anyone using that feature. Device: Any Operating System/Browser (if using the web): Windows 11 Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/140.0.0.0 Safari/537.36 Dropbox App Version/Browser Version: Chrome Version 140.0.7339.210 (Official Build) (64-bit)
Can't open pictures on Samsung tablet (Android OS)
Application Affected (Dropbox App) Device (Samsung Tab S8.) Operating System/Browser (if using the web) (Android 15, One UI 7.0.) Dropbox App Version (if using the app) (444.2.2) Question or Issue I have been having problems open pictures (jpg, png, etc) from the Dropbox app. I can see pictures listed in the app. When I try to open them, they just stuck at the loading screen. Sometimes they may load after a few minutes. Sometime they will load forever. The videos and other documents open just fine. I can open pictures with third party app such as Samsung Gallery with no issue. It seems like the Dropbox picture viewer is having some trouble to load content. I have tried to clear cache and reinstall the App. I'm still having the same issue. Any help to resolve this problem would be appreciated.
