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1313 TopicsThe first line when viewing comments gets blocked by tools.
When someone leaves comments and I select it to read the whole thing, a box with the emoji, resolve and other options appears, blocking the last few words in the first line of the comment. Is there a way to turn off that function? It's super annoying to have to deselect the comment to read the first line, then select again to see the rest.22Views0likes2CommentsOn Mac Sequoia, my Finder does not find Dropbox files.
Hi everyone! On my Mac I have a Dropbox folder which is automatically synchronized with my Dropbox online. I move may files from my Mac into that folder. I see the files in my Mac's Dropbox folder, and I know they are also in Dropbox in the cloud. The problem is that when I search in the Mac's finder, I cannot find the files. I can find them when I search via the menu bar app icon and find the files that way, but it's not convenient, I have to then select "show in finder". Before I could search in the finder directly for the files and the Finder would find the files in the Dropbox folder. What has changed? Why can't my Finder find files which are in my Mac's Dropbox folder?121Views0likes4CommentsVideo File Conversion ends up with a total loss of audio.
Using the Save As feature, I have a total loss of audio when converting from MOV to a MP4 720P or MP4 360P file (the video conversion looks fine). Any ideas on how to remedy this? The reason for compression is that it's a large file (489MB). I need to reduce to at least a <60MB.1.6KViews0likes11CommentsPlaying audio from the mobile app drops out for a second when using AirPods
Hello! I am a musician, I just returned from a studio where I was recording tracks, then received a set of MP3s from my audio engineer. They sound great, except when I play them from into AirPods Pro from the Dropbox app in both my iPhone or iPad, there's a significant hiccup, like a full audio dropout of a half second or second, right near the beginning, like in the first 5 or 10 seconds. The hiccup is not always in exactly the same place, but almost always near the beginning, and almost every time I play ithem back. Note that I cannot recreate this issue on the Mac, or when I play the files out in the open air on the phone/iPad, just through AirPods on phone/iPad. My wife is also able to recreate these hiccups with her phone & AirPods Pro playing the same MP3s. Thoughts/ideas?23Views0likes4CommentsI would like an option to change the default PDF program
As a longtime Dropbox user, I am annoyed that the only PDF program that's given as an option to view PDFs is Adobe. I don't use or like Adobe PDF products. I use PDF Expert and would like to be able to make PDF Expert my default program for viewing PDFs. Please respond to let me know if this can be done.34Views0likes7CommentsGetting a white screen when logging in on the website
Hello, I'm getting a white screen when logging in and when trying to open dropbox links in Chrome. I have cleared cache and cookies, and don't have any extensions that be causing this. Your assistance is greatly appreciated.242Views0likes2CommentsWhen moving a file while in preview mode, it still appears in the file list
This was working on Dropbox before but it is not working anymore. You should bring this feature back. So the problem we have is when we move a file from the preview mode. The file moves and get a new location but it is still shown in the preview mode in the mapp it got moved from. It should closed down and you should see the next file in the mapp. The next file in line. Since we started to use Dropbox. For over a year ago it has always been like this. Say you have ten files in a mapp. You open up the first file in the mapp in preview mode. You can see the file and then you have arrows with one of ten. This shows that it is ten files in this particular mapp. Now when you move file number one to another mapp it will move and close down. You will now see the file number two in the mapp in the preview mode. Automatically. But now it will be shown one of nine instead in the mapp because we moved one file. And then you repeat the moving file by file till you get the last file in the mapp. One of one. But now you still see one of ten though you moved all files from the original mapp and it looks like all ten files still are in the mapp. Though they have all been moved to a new mapp. Now you can move all ten files one by one but you still think they are still in the original mapp though they have been moved.32Views0likes2CommentsI can't open an Excel document stored in Dropbox through my iPad Pro.
Through the ‘Recents’ folder in Excel, I try to open an Excel doc stored in Dropbox, on my iPad Pro, I get a request or which asks if I want to link Microsoft Office Mobile with Dropbox. It asks which account I want to link with; I tell it. (I have a Personal Plus account). It briefly tells me, ‘working on it’ then jumps back to the ‘Recents’ files, without opening the doc. If I try to open it from Dropbox, via the App, the same thing happens. The App Center in Dropbox is no help at all, it indicates that MS Mobile is linked, and as far as I can see offers no way of linking a new App anyway. Dropbox Support is worse than useless; as a Plus account, I should have access to live chat, but I cannot find any reference to or way of accessing this. I have already wasted several hours with this run-around, and am stunned by the poor design of this whole site.572Views0likes19Comments