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Forum Discussion
DannyNeeby94
9 months agoHelpful | Level 5
Documents aren't sorted correctly in Paper
Sad to say that there are numerous bugs in a once wonderful Paper, but perhaps the most annoying one is files no longer sorted based on when they were last open.
I now get random files from years ago showing up in the list when I log in to the app or web, and have to search every time to find the most recent file I updated. It's extremely frustrating, and clear that the app is falling apart at an alarming rate.
5 Replies
- Megan9 months ago
Dropbox Community Moderator
Hi DannyNeeby94 let's dive it!
Where are you when you try to locate your Paper files: on the paper.dropbox.com site, or when you visit dropbox.com?
Do you remember when this behavior first started? I'd love to have a screenshot of what you see on your end too.
Keep me posted, and we'll take it from there.
- DannyNeeby948 months agoHelpful | Level 5
Hi Megan
I'm browsing from paper.dropbox.com
Attached is a screenshot of what I see when I log in. As you can see, it displays documents randomly from weeks or months ago
Are you sure this isn't more commonly reported? I don't believe this is happening for me only - Hannah8 months ago
Dropbox Community Moderator
Thanks for the screenshot, DannyNeeby94.
I'm assuming you see the same behavior on other browsers as well, right?
- DannyNeeby948 months agoHelpful | Level 5
Yes same on all browsers
- Nancy8 months ago
Dropbox Community Moderator
Hey DannyNeeby94, if you open one of the Paper docs that appear in your screenshot above and then refresh the Paper homepage, does the Paper doc appear at the top of your list?
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