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DannyNeeby94's avatar
DannyNeeby94
Helpful | Level 5
21 days ago

Documents aren't sorted correctly in Paper

Sad to say that there are numerous bugs in a once wonderful Paper, but perhaps the most annoying one is files no longer sorted based on when they were last open.

I now get random files from years ago showing up in the list when I log in to the app or web, and have to search every time to find the most recent file I updated. It's extremely frustrating, and clear that the app is falling apart at an alarming rate.

 

5 Replies

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hi DannyNeeby94 let's dive it!

    Where are you when you try to locate your Paper files: on the paper.dropbox.com site, or when you visit dropbox.com?

    Do you remember when this behavior first started? I'd love to have a screenshot of what you see on your end too.

    Keep me posted, and we'll take it from there.

    • DannyNeeby94's avatar
      DannyNeeby94
      Helpful | Level 5

      Hi Megan 

      I'm browsing from paper.dropbox.com

      Attached is a screenshot of what I see when I log in. As you can see, it displays documents randomly from weeks or months ago

      Are you sure this isn't more commonly reported? I don't believe this is happening for me only

       

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff

        Thanks for the screenshot, DannyNeeby94.

        I'm assuming you see the same behavior on other browsers as well, right?

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