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Text highlighting not visible when exporting to Word
When I highlight text in a Paper document in my browser and then export it to MS Word, the highlighting gets lost. Bold, italics, underlined instead are all working as expected and are retained. I tried a few tips, but none of them worked: - copying text from the browser and pasting into the Word doc directly - using incognito mode - viewing the Word document online or in the desktop app makes no difference either - exporting to pdf first and then converting to Word doc (pdf has highlights but they get misplaced when converting to Word) Devices: Macbook Air (M4), Sequoia 26.2, tried both on Firefox(146.0.1) and Safari(Version 26.2 (21623.1.14.11.9)). Dropbox Version is 239.3.8100 but as I use the browser it might not matter. Dell Pro 13 Plus Windows 11 Enterprise (24H2) Edge Browser (143.0.3650.96)
Dropbox Paper images aren't loaded on the web
Device Thinkpad X1 Carbon 2016 Operating System/Browser (if using the web) Windows 10 Dropbox App Version/Browser Version Chrome: Version 140.0.7339.185 (Offizieller Build) (64-Bit) Edge: Version 140.0.3485.94 (Offizielles Build) (64-Bit) Description Many images (~30%) in my dropbox paper document are not loading anymore. It concernc various dropbox paper files. Even if I click on the link, they do not open anymore. I am sure all of these pictures were uploaded correctly! They are usually screenshots that I have copy + paced into the document. This is very frustrating and a very big issue. I would have thought dropbox paper is more reliable! Screenshots
I can't access my Paper files on the Android mobile Paper app.
I am suddenly not allowed to view my own files in dropbox paper. Im logged in, reinstalled dropbox paper twice, nothing works. Any help? Im using the free dropbox version, on my Android Phone. It starters yesterday when i was suddenly logged out for no reason. And logged in again,a and then its show the error i am not allowed tto view. When i create a New file the same probleem appears.
Export screen keeps getting stuck
Suddenly I can no longer Export my DropBox files to any format: Markdown, PDF, etc. Every time I try to export, I keep getting stuck on the screen with the little wizard that says "Waiting to start..." but my file never actually exports. I've had this issue for about a week now, and other coworkers on my team have as well.Opening a Dropbox Paper file fails with 500 error
Device MacBook Pro M3, Windows PC Operating System/Browser (if using the web) macos 15.5, Windows 10 Dropbox App Version/Browser Version Chrome, Firefox Question or Issue I've had a couple paper files shared with me, and I see them in my dropbox. But when I click the share link that came to my email, or try to open the shared files from my dropbox in a web browser, I get a 500 error. I've tried on different computers, different OSes, different browsers. I find that I can open the paper files on my mobile app. The URL that's responding 500 begins as (I've stripped the query params since they seem sensitive): https://www.dropbox.com/paper/doc/8fC6htFBX7W2w8KgUxqC3 ...
