We Want to Hear From You! What Do You Want to See on the Community? Tell us here!

Forum Discussion

mariobalotelli's avatar
mariobalotelli
New member | Level 2
7 months ago

Don't show this message again Print Layout View

Hi,

When i open word file, a message show like " This document contains ink, shapes and images that are not legible in Mobile View. To see them, switch to Print Layout View."

This message keeps appearing every time I open word, I think there should be an option "Don't show this message again".

 

Preview

1 Reply

Replies have been turned off for this discussion
  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 months ago

    Hey mariobalotelli - thanks for sharing your thoughts on this with us.

    Just to make sure we're on the same page, can you send us a screenshot of the exact message you're getting and clarify your device's OS version?  

    Also, are you opening the file from the Dropbox mobile app or through a web browser?

    Let us know more and we'll take it from there. 

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!