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kkfuruichi's avatar
kkfuruichi
New member | Level 2
2 years ago

Feedback on File Renaming and Download Issue

Subject: Feedback on File Renaming and Download Issue

Dear Dropbox Support,

I hope this message finds you well. I've encountered an issue that I believe could enhance the user experience on Dropbox. After renaming a file, an immediate download sometimes results in a corrupted file. It would be greatly appreciated if this aspect could be addressed to ensure the downloaded files remain intact post-renaming.

Thank you for your attention to this matter, and I appreciate your ongoing efforts to improve the Dropbox platform.

Best regards,

kkfuruichi

3 Replies

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi there kkfuruichi - thanks for bringing this to our attention.

     

    Could you please clarify if you're using a specific web browser to do this and if you still notice this after clearing your browser's cache or on other browsers?

     

    Let us know more and we'll take it from there.

  • kkfuruichi's avatar
    kkfuruichi
    New member | Level 2
    2 years ago
    I'm using the Chrome browser, and I haven't confirmed on other browsers. I'm not certain, and I apologize for any inconvenience.

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