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po8eer1's avatar
po8eer1
Explorer | Level 3
2 years ago

I can't copy and paste files into a flash drive, why?

I cannot click on individual file then copy/paste into flash drive or basically anywhere.  I am not computer literate. Certain files have time sensitive info that I need to access and move immediat...
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Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

In order to understand what you're experiencing, we need to know how you're accessing your files on Dropbox, and what error you're getting. 

 

Are you logging into the Dropbox site and downloading the files from there? Do you instead have the desktop app installed and the files are on your computer? Are you using this account or the other account to access those files?

po8eer1's avatar
po8eer1
Explorer | Level 3
2 years ago

First, thank you for dumbing down your answer so I can understand it.

I do have a desktop button marked Dropbox. But I also want to transfer files to a flash drive. Not just a link but the actual file severed from DropBox. If the original file is still somewhere within my compuker, I don't know how to find it. And since you changed the format of DropBox, it's more difficult for me to navigate. 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Could you try these steps to see if you can find the Dropbox folder on your computer. 

     

    The files in the Dropbox folder could be copied to a flash drive.

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