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Stefan Smolovic's avatar
Stefan Smolovic
New member | Level 1
12 months ago

I can't download my files from Dropbox

Hello, I can't download files I have on Dropbox - videos, photos, documents etc. Can someone help me?
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Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
12 months ago

Hi Stefan Smolovic, thanks for bringing this to our attention.

 

What error are you getting when downloading the files from the Dropbox site?

 

Could you try switching browsers to see if this helps?

 

Keep me updated with any progress!

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