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Forum Discussion
CROCKO
6 years agoNew member | Level 2
I have 2 Dropbox accounts and I want to merge them
I have 2 Dropbox accounts 1 has a 2GB limit (reached and exceeded) Then I got a 2TB account Each use a different email address of mine How can I merge the 2GB account files onto the 2TB account ?
- 6 years ago
Currently you can't merge them.
This article shows how to work around this: https://help.dropbox.com/accounts-billing/multiple-accounts/merge-two-accounts
Luke
Stian76
2 years agoExplorer | Level 3
HoiHannah
Tnx for answering. My problem is that my forst account is an email I dont have access to anymore because Ive changes jobs. The 6-digit kode DB send is to this email for login in. Thats the problem
Tnx for answering. My problem is that my forst account is an email I dont have access to anymore because Ive changes jobs. The 6-digit kode DB send is to this email for login in. Thats the problem
Rich
Super User II
2 years ago
Stian76 wrote:
My problem is that my forst account is an email I dont have access to anymore because Ive changes jobs. The 6-digit kode DB send is to this email for login in.
I'd suggest contacting the former workplace and asking if you can get access to the email again, or at least coordinate with them to give you the security code as you're signing in.
That's really the best option because without access to the email account you may not be able to gain access to the Dropbox account. You need to maintain an active email address on your account so you can receive password resets and one-time security codes used during sign in.
If you're unable to get access to the former email you can try contacting Support. At a minimum they'll help you cancel any future charges (if the account has your billing information).
To contact Support, visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
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