We Want to Hear From You! What Do You Want to See on the Community? Tell us here!

Forum Discussion

DJ R4F4's avatar
DJ R4F4
New member | Level 2
4 years ago
Solved

I'm having this error 403 can someone contact me to help me solve this problem please

I need help to resolve error 403 I can't download the audio please help me urgently


  • DJ R4F4 wrote:
    I need help to resolve error 403 I can't download the audio please help me urgently

    A 403 error is a standard error from a web server meaning Access Denied. Are you trying to download a file through a link that someone gave you? If so, they likely didn't create the link properly, or the file no longer exists, and you'll need to contact the owner of the file.

     

    If that's not the case, then you'll need to provide more information about how you're trying to download the file and whether or not it's in your own account or that of someone else, before we'll know how best to help you.

3 Replies

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    4 years ago

    DJ R4F4 wrote:
    I need help to resolve error 403 I can't download the audio please help me urgently

    A 403 error is a standard error from a web server meaning Access Denied. Are you trying to download a file through a link that someone gave you? If so, they likely didn't create the link properly, or the file no longer exists, and you'll need to contact the owner of the file.

     

    If that's not the case, then you'll need to provide more information about how you're trying to download the file and whether or not it's in your own account or that of someone else, before we'll know how best to help you.

  • DJ R4F4's avatar
    DJ R4F4
    New member | Level 2
    4 years ago
    Yes and that's right but it was through an Instagram link it was in the Bio to download on Dropbox I don't know much more I don't know how I'm going to download this without noticing my cell phone I need support./download
  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    4 years ago

    Hi DJ R4F4 

    You need to ask the person on Instagram for them to create a new link for you or reshare it. 

     

    There is no other way to get the file I'm afraid. Support cannot help.

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!