We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Solved
In powerpoint, when I add a Vimeo video link it does not work when when using DocSend link.
Hey everyone, I am desperate for some advice here as Dropbox support has failed me.
In powerpoint, when I add a Vimeo video link to an image it does not work when uploaded and viewed as a docsend l...
I figured out that if you right click the image and insert the link via the pop up then it all works. If you try to insert the "online video" link via the ribbon at the top, it doesn't.
I don't know why, I'll leave that the engineers to figure out.
yes absolutely. The video appears immediately.
Mark
Super User II
Super User IIDoes it work if its sent via a different method?
Do you know the exact error the user has?
Hi, I tried emailing the PPT to myself to test the link from another device on 4g and that did work. So the link code is definitely embedding.
There is no error. When any user, including myself, reaches that slide when viewing through a docsend link, nothing happens. No error message, no play button. It's as if nothing was embedded before. And as I say, it does work with Microsoft word.
would it help if I copied and pasted the inspection code from my docsend link to see if the vimeo link is there?
- Megan
Dropbox Community Moderator
Hi wilsonart, let's jump right into this!
Does this happen with multiple links, from different sources or just this specific Vimeo link?
When you reach that slide, does it appear empty?
Let me know more, and we'll take it from there!
Thats a good question and it happened with youtube as well. I tried that as a back up option thinking it might be something to do with Vimeo.
When you reach the slide it shows a blurry frame of the video but the play button.
About Dropbox DocSend
Ask your DocSend questions here.
