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wilsonart's avatar
wilsonart
Helpful | Level 6
2 years ago
Solved

In powerpoint, when I add a Vimeo video link it does not work when when using DocSend link.

Hey everyone, I am desperate for some advice here as Dropbox support has failed me. In powerpoint, when I add a Vimeo video link to an image it does not work when uploaded and viewed as a docsend l...
  • wilsonart's avatar
    wilsonart
    2 years ago

    I figured out that if you right click the image and insert the link via the pop up then it all works. If you try to insert the "online video" link via the ribbon at the top, it doesn't.

    I don't know why, I'll leave that the engineers to figure out.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi wilsonart, let's jump right into this! 

 

Does this happen with multiple links, from different sources or just this specific Vimeo link? 

 

When you reach that slide, does it appear empty? 

 

Let me know more, and we'll take it from there!

wilsonart's avatar
wilsonart
Helpful | Level 6
2 years ago

Thats a good question and it happened with youtube as well. I tried that as a back up option thinking it might be something to do with Vimeo.

When you reach the slide it shows a blurry frame of the video but the play button.

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