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Forum Discussion
My Camera Uploads lacks content, but I can see all of my content in the "Photos" tab.
My "Camera Uploads" folder only has photos going back one month, plus one short video from last June. However, all the photos from my phone going back years, including the ones taken in the past mon...
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHey john l.134!
Here's what I'd like for us to try: if you hover your mouse on the top, right corner of a picture in your Photos tab you should be able to see an ellipsis (...) there that shows the "more" option there.
If you click that, and then click "Open" it should open the file in its actual path. So if you file is in your Camera Uploads, it should open that folder.
Can you try this with one of the pictures that you see in your Photos tab but not in your Camera Uploads, just to confirm if that's indeed the path the file is saved to?
As for the screenshots, it'll help if we could have a visual of your Photos tab and your Camera Uploads online. Feel free to blur any sensitive info before attaching your screenshot.
Hi Megan.
(1) When I open a photo as you instructed, it does say, in the upper left (and also under "info") that the photo is in "Camera Uploads" -- see screenshot below -- but I can't see it there.
(2) Here's a screenshot from the "Photos" tab as it appears on Dropbox.com:
(3) If I use File Explorer to search for "photos" within Dropbox on my local drive, it shows this (see below). Unlike any other files, e.g., the first five files listed in the screenshot, the photos do not show any path or location. I've never seen that in File Explorer before.
(4) Here's a screenshot of "Camera Uploads" from File Explorer, showing 2024-06-01 video in upper left corner, with the next photo being from 11-25-24.
(5) And finally, here's a screenshot of "Camera Uploads" accessed via Dropbox.com. Again, the first listed file is that video from 2024-06-01, and the next one is a photo from 2024-11-25.
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