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Saga66's avatar
Saga66
Explorer | Level 3
3 years ago

Problem with copy PDF file to external harddrive via dropbox, how to solve?

When I export pdf file from ipad to dropbox, then copy the file from dropbox to pc, it's fine. But if I copy the same pdf file to the external HD, it says there's not enough memory to complete the op...
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Saga66's avatar
Saga66
Explorer | Level 3
3 years ago

How come there's more resolve via email than here? It has nothing to do with me and everything to do with Dropbox. Please let me know.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

We would need some account specific info, in order to have a closer look into this. We might also need to escalate the case to our Specialists, in order for them to see what they can do about this, if we can't resolve it any other way. 

 

And since this is a public forum, I think it would be best to take that route Saga66.

  • Saga66's avatar
    Saga66
    Explorer | Level 3
    3 years ago

    Sure if there might be a resolution.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey Saga66! I've just logged a ticket for you. 

     

    Please check your email address, when you get the chance, and reply back to me. 

     

    Cheers!

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