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Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Re: Photos appear only as Blue Boxes in Word file after saving on DropBox.

Hi Mjstefik, thanks for bringing this to our attention.

 

Are you previewing the file on the Dropbox site directly, or on your machine when downloading the file?

 

Does the same behavior occur when attaching the file directly instead of dragging it from the Photos program?

 

This will help me to assist further!

2 Replies

  • Mjstefik's avatar
    Mjstefik
    Explorer | Level 3
    3 years ago

    Thanks for the fast response.  I discovered last night that the problem is actually just with Word.  I mistakenly assumed the problem was with DropBox because I noticed it on a file that is on my computer synced with DropBox.  Sorry for the false alarm.  Mark

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    No worries Mjstefik! 

     

    If you need anything else, we'll be one post away. 😎

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