Forum Discussion

LP_DB's avatar
LP_DB
Helpful | Level 5
7 years ago

Slow uploads/downloads on the web

I use the browser version of Dropbox exclusively, and am baffled as to why the speeds are so painfully slow.    We have gigabit internet at our studio, and while very other browser-based activity...
upload
LP_DB's avatar
LP_DB
Helpful | Level 5
7 years ago

Hi Jay.

Just an update on this. I have contacted Hyperoptic and they have confirmed that they in no way restrict traffic to Dropbox domains whatsoever. 

I would very much like to get to the bottom of this, as mentioned in the previous post, I'm paying for a business service that is performing well under expectations.

Still currently seeing Upload and Download speeds cap out at 13MBps on a 100MBps connection

droptool's avatar
droptool
Helpful | Level 5
6 years ago

I am stuck at same 5MBps upload speed on browser? Any update?

  • Daphne's avatar
    Daphne
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 years ago

    Thanks for joining the discussion here droptool!

    Have you had the chance to try the steps mentioned previously by Jay here?

    Let me know what you find and we'll take it from there - cheers!

    • Sae_'s avatar
      Sae_
      New member | Level 2
      4 years ago

      Even asking the browser to move files from one folder to another within dropbox (never downloading or uploading) takes forever.  This isn't a bandwidth problem it is something else.  IF I ever do get everything downloaded, I will be moving away from Dropbox because of performance, but hope to get some fixes here.  (doubt it)

      • RobinM's avatar
        RobinM
        Helpful | Level 5
        3 years ago

        Same issue here.  I create a file, but it never shows up. It's so incredibly frustrating. I'm googling now, a better alternative to dropbox. It's to expensive to cost me the time it does.

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