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935 Topics

Getting a "file type not supported" error when trying to upload .SLDPT files
I don't need to view these files within dropbox, but would like to upload and download .SLDPT file types through dropbox. Is this possible? Whenever we try to upload, it says "file type not supported." Is there a workaround? Thanks.
ryan_ormond
5 days ago Place Create, upload, and share
25Views
0likes
1Comment
The photos from my phone do not show up in the Photos and Screenshots folders on my laptop
Bought a new Dell Inspiron 15 Laptop, Windows 11, last Dec. Since then, my photos disappear after uploading from my Samsung Galaxy phone. Photos file and screenshot file are still in my Dropbox App on the laptop, but photos don't show up. Also got a storage limit alert email. In the last two weeks also noticed that control-print screen screenshots not showing up in Dropbox screenshot file ? Is this just Windows trying to force me to use their program ?
mn48fan
5 days ago Place Create, upload, and share
35Views
0likes
1Comment
How to transfer files from Google Drive to Dropbox?
we are using gdrive to backup our photos and videos as we are content creator. Now suddenly google change their subscriptions, now we are moving to dropbox. What is the easy step to transfer my existing files (videos and photos) from gdrive to dropbox? i have almost 50T in gdrive. Hope someone can help me here. Thanks, Arish
arishperez
8 days ago Place Create, upload, and share
7.1KViews
1like
15Comments
How to upload iPhone live photos?
I paid for 2tb dropbox account but now I can’t backup my live photos, i took dropbox because of online-only option but why live photos is ignored? I believe its a important future
Solved
mtkrimi
8 days ago Place Create, upload, and share
8.9KViews
3likes
13Comments
Copy files from iCloud to Dropbox
Hello all. I have copied all my iCloud Files & Folders, via Finder, to Dropbox. They DO show up in Finder-->Dropbox. They do NOT show up on the web. All other files show up instantly but none of those I just copied did. Does anyone know why the files aren't showing up on the website? And, how do I correct this? Thank you all!
tg2496
8 days ago Place Create, upload, and share
4.3KViews
1like
4Comments
File upload is stuck in endless "Finalizing" loop
I'm the owner of this account, have created a folder for it ("free" Basic), and used the proper Dropbox channel to UL a file to it. Plenty of space available fpr the file. The person the folder is being shared with received their "folder share" notification. The endless loop is a new glitch, and nothing else about my machine has changed. Mac M1 Air, OS 11.2.8, either Firefox 109.0.1 or Safari 14.1.2
mibble
8 days ago Place Create, upload, and share
6.6KViews
2likes
22Comments
Can I upload from a external Hard drive straight to Dropbox?
Can I upload from a external Hard drive straight to drop box? It’s plugged into the computer and I can see the files when I look at it but when I try to upload to Dropbox it says there are no files there? I don’t have the space to transfer to computer and then upload so not sure where to go from here as I need all those files in my drop box
Solved
MissRay
8 days ago Place Create, upload, and share
5.4KViews
0likes
4Comments
Uploading albums from Apple Photos to Dropbox for back up.
Hi I am trying to sort out cloud storage for my photos. They are on Apple Photos on a Mac running Sierra 10.12.6. I already have an external harddrive on which they are regularly backed up. What I want to do is copy all of my photos and videos and have them on a cloud. I want to export them in albums/ year groupings and I don't want the "library" to transfer to dropbox as I know that doesnt work and can lead to photo loss. I want to keep all of the original Photos library on my desktop. What Ive been doing is creating albums in Photos, selecting then dragging and dropping into folders I have created in Dropbox in my finder on my Mac. Does this just copy them or am I moving the original from the Photos library to the Dropbox? I don't like the way ICloud works so I'm trying to find a solution for that unlikely but possible total failure of local harddrive and local backup. I also want the possibility to delete things locally but still have a backup if I've messed up. Thanks for any insights Kate
Solved
kb1858
8 days ago Place Create, upload, and share
24KViews
0likes
10Comments
Does Dropbox compress files that user's upload?
Hello Dropbox, It's time for transparency on the topic of file compression. It is ridiculous that this question has been asked by so many users, dating back a decade, and still, I am unable to locate an official response or published document containing this sensible information. Does Dropbox compress files that user's upload? I'd like to hear it from a Dropbox representative, and: If yes; which file types are compressed? I want (require) a list of file extensions, please. Not a vague response lacking credibility besides "I work at Dropbox" or "any lossy audio file". What method of compression is used; can you at least tell me if its lossless? (again, documentation please.) Can the compression be circumvented with a workaround? Is there some container file type like .rar archives that Dropbox will leave alone? For example, what if I upload .iso or .vhd images? Would that be as easy as just changing the file extension or would I actually need to build an image because Dropbox uses heuristics to examine the raw data of the file in determining what to compress? What if I created a lossless archive that is password protected? What if I used my own file encryption software before uploading? If no, please provide a link to Dropbox official documentation stating this. I'm sorry that I don't trust you (hey, I'm honest). It's shady that Dropbox hasn't made this information easily accessible to their paid subscribers. I understand why it would be in Dropbox's best interest to compress user's files and in the end it would come down to profit and slight consideration for the user experience transferring files. I see it as, I pay (and have for ~years~) for a specific amount of storage space, therefore I should be able to choose how much of that quota my data occupies. Thank you, while irritated I do respectfully appreciate your time. Walt
Solved
Walt805
8 days ago Place Create, upload, and share
8.1KViews
1like
6Comments
Recipient with the large capacity sent me a file request, but I can't upload files over 2GB.
Hi. Trying to upload files to a paying account from a free account. Cannot upload files bigger than 2mb. Is the limitation due sending from a free account, or is it a limit on the receiving account? Doesnt make sense to me either way
Solved
fredart
8 days ago Place Create, upload, and share
8.9KViews
0likes
4Comments