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Forum Discussion
How much are download and upload max file size limitations?
1) how much are download and upload max filesize limitations? (through desktop app) thank u .. i am thinking of going from free account to paid 2TB account (PLUS version) i want to upload or download if nececery a file of 300GB (encrypted).
and 2) if i pay by month at first if i will be able to get money back if i dont like it.
1 Reply
- Megan
Dropbox Community Moderator
Hi there, andreas781, happy Monday, I hope you're doing well!
You can read all about our upload and download limits in the hyperlinks I'm going to attach.
As for the refund, Dropbox has a strict no-refund policy. However, you can try contacting Support, but subscriptions are non-refundable unless required by law.
You can visit the Support page while you're not signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
I hope this helps!
PS: Please keep in mind that we are working on an update to the Community and will be available read-only from Monday, March 30 to Wednesday, April 8. You can read more about that here.
For support help during this time, please visit:
- Dropbox Support
- Dropbox Help Center
- Dropbox Learn
- Our social channels (X, Facebook, or Instagram)
