Cut the Clutter: Test Ignore Files Feature - sign up to become a beta tester here.

Forum Discussion

SteveAL's avatar
SteveAL
New member | Level 2
8 years ago
Solved

Download limit reached

So my link was deactivated, due to reaching a download limit. 

 

What arre the limits on each of the paid plans?

9 Replies

Replies have been turned off for this discussion
  • SteveAL's avatar
    SteveAL
    New member | Level 2
    8 years ago

    Thanks.  Do you know what the limit is on the free account I have now?

  • Elixir's avatar
    Elixir
    Star | Level 19
    8 years ago

    SteveAL: In case of free/basic accounts, it is 20 GB and 100,000 downloads per day

  • information's avatar
    information
    New member | Level 2
    7 years ago

    hi why does it mean 20gb and 100,000 download? does it mean that if the  file were small in kb will be stopped download if exceed 100,000 download even though did not exceed 20gb? and if file were big  like 10gb then 2nd download will be the limit bandwith?

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    7 years ago

    information wrote:

    does it mean that if the  file were small in kb will be stopped download if exceed 100,000 download even though did not exceed 20gb? and if file were big  like 10gb then 2nd download will be the limit bandwith?


    Yes, exactly. Note that those limits are for a 24-hour period and reset each day.

  • Sunny-Moon's avatar
    Sunny-Moon
    Explorer | Level 3
    6 years ago

    Does anyone know how 20 GB download limit calculated across the day? 

    Is 20 GB limit equals something like 1 GB per hour?  Are there any other limits? Per IP-address, for example.

    Asking, because  

    I received Network Connection Error after downloading 20 files 50 MB each (approximetely 1 GB in total).  I was downloading the files one after another but not simultaneously

     

     

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    6 years ago

    Network Connection Error wouldn't be related to a bandwidth overage.

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    6 years ago

    Hey Sunny-Moon, thanks for checking in with us! 

    In general, Dropbox accounts have the following limits to prevent abuse:

    • Basic accounts: 20 GB of bandwidth and 100,000 downloads per day.
    • Plus/Professional/Business accounts: 200 GB and unlimited downloads per day.

    You can find more info about this here and also check out this thread where other users have reported concern about traffic limits. 

    Hope this helps!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!