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andreas781's avatar
andreas781
Collaborator | Level 9
2 days ago

How much are download and upload max file size limitations?

1) how much are download and upload max filesize limitations? (through desktop app) thank u .. i am thinking of going from free account to paid 2TB account (PLUS version) i want to upload or download...
desktop
Download
upload
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 hours ago

Hi there, andreas781, happy Monday, I hope you're doing well!

You can read all about our upload and download limits in the hyperlinks I'm going to attach. 

As for the refund, Dropbox has a strict no-refund policy. However, you can try contacting Support, but subscriptions are non-refundable unless required by law.

You can visit the Support page while you're not signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.

I hope this helps!

PS: Please keep in mind that we are working on an update to the Community and will be available read-only from Monday, March 30 to Wednesday, April 8. You can read more about that here.

For support help during this time, please visit:

About Create, Upload, and Share

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