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BenoitD's avatar
BenoitD
New member | Level 2
9 months ago

The Photos page on the website is very slow, why?

Hi everyone, My name is Benoit, and I have been a Dropbox user since 2016. For me, my entire life is in Dropbox, and it is very important for me to have access to your solution. However, I have...
Dropbox Plus
Photos
Web
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 months ago

Hey BenoitD, thanks for reaching out to us.

It's possible that this has to do with the number of files in your account; do you have lots of them?

Are these photos you manually added to your account or were they automatically added through the Camera Uploads feature?

Also, if you navigate to your files from the "all files" page, does the page load quicker?

Keep me posted.

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