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Lea31's avatar
Lea31
New member | Level 2
2 months ago

Unsupported file error, I can't preview some images on my account

I have numerous photos I can’t view because they start with ._ (ex: ._inputFile_DanceFloor-27.jpg) that comes up as Sorry. photos can’t open this file because the format is currently unsupported or t...
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Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 months ago
Lea31 wrote:

I have numerous photos I can’t view because they start with ._

Are you sure they're actual photos? What is the file size on some of them? Usually, files that begin with . aren't the actual file and only hold metadata about the actual file. You would usually see another file with the same name, but without the . at the beginning. On a Mac these would be created when saving files to a non-Mac file system.

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