We Want to Hear From You! What Do You Want to See on the Community? Tell us here!

Forum Discussion

cgbessellieu's avatar
cgbessellieu
New member | Level 1
7 months ago

We can't download a 60GB video file, as the download stops midway on the website.

I'm having issues with downloading 60+GB video files for a client (who pays for a 5TB Dropbox standard account). 1) Dropbox seems to be throttling my download at 5mb/s. And 2) the download has been...
Download
Dropbox for Business
cgbessellieu's avatar
cgbessellieu
New member | Level 1
7 months ago

WalterUpdate: just tried wired ethernet, hitting 90mbps now! We’re good. 🙌

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 months ago

    Glad to hear that, cgbessellieu! We’ll be here, if you need us again.

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!