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Bonkers's avatar
Bonkers
New member | Level 2
2 years ago
Solved

Why don't I see all my documents under All Files?

Why can't I see all document files in All Files?  Only Photos are prompting.
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  • Bonkers's avatar
    Bonkers
    2 years ago
    Hello Jay,
    I was using both. I hadn’t accessed my Dropbox account for a considerable time during which there had been OS and IOS version updates. After searching a number of individual documents on Dropbox site, eventually the files found their way to the listing. Seems ok.
    Thanks for your attention.
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi Bonkers, thanks for bringing this to our attention.

 

Are you using the Dropbox site or the mobile app?

 

What exactly are you seeing on the screen? A screenshot of this would help greatly.

 

This will help me to assist further!

Bonkers's avatar
Bonkers
New member | Level 2
2 years ago
Hello Jay,
I was using both. I hadn’t accessed my Dropbox account for a considerable time during which there had been OS and IOS version updates. After searching a number of individual documents on Dropbox site, eventually the files found their way to the listing. Seems ok.
Thanks for your attention.

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