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Can't use automation to auto-add tags to files in a folder
The Dropbox tags help page indicates you can use the automation feature to auto-add tags to files in a folder. However, this option is not present in the automation task list. I tried adding it as in...
Talking further with Dropbox staff via email, as of Sept 2023 the automated tagging feature is only available to Dropbox Professional, Standard, Advanced, and Enterprise plans.
This list is available on this page:
https://help.dropbox.com/organize/dropbox-automations
I thought I was on Standard or Advanced but turns out I'm on the "Plus" plan which is not supported.
Rich
Super User II
Super User II
gem0303 wrote:
Yes, I get the same list of options on any new folder I create, whether it's in the main Dropbox directory or a subfolder. All of the folders are private.
I just tested in Chrome and see the same options I posted earlier. The only difference is that I'm on Windows 10, not 11. I'll try again from home on a Windows 11 box.
Walter
Dropbox Community Moderator
Dropbox Community ModeratorHey gem0303, sorry to jump in here, but could you try an incognito window or another browser with no plugins or extensions running and let us know if this persists?
I signed in on a Chrome incognito plan and also on Firefox; list of automation options was the same (none for tags) whether I created a new folder or tried to add to existing folder.
The only other program I have linked up to Dropbox is Goodsync for keeping files synced between my desktop PC and Dropbox.
- Rich
gem0303 wrote:
I signed in on a Chrome incognito plan and also on Firefox; list of automation options was the same (none for tags) whether I created a new folder or tried to add to existing folder.
I just tested on a Windows 11 box with Edge, Chrome and Firefox, and I was able to see the Tags option on all three, so it would seem to be something specific to you or your machine.
I have the same problem - on a mac, using latest chrome, no plugins, not able to see the tagging automation - have tried private and public folders.
Yes, exactly the same in incognito mode - Chrome is the current version, don't have another browser to test.
Same problem for me, the automation to add tags is not present in the list. Incognito window, latest Chrome version, no extensions.
Hi Megan, thanks for the quick reply!
I have tested it using Firefox and also don't see the tag automation option.
- Yes I would appreciate that, thanks!
Talking further with Dropbox staff via email, as of Sept 2023 the automated tagging feature is only available to Dropbox Professional, Standard, Advanced, and Enterprise plans.
This list is available on this page:
https://help.dropbox.com/organize/dropbox-automations
I thought I was on Standard or Advanced but turns out I'm on the "Plus" plan which is not supported.
