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Forum Discussion
gem0303
3 years agoHelpful | Level 6
Can't use automation to auto-add tags to files in a folder
The Dropbox tags help page indicates you can use the automation feature to auto-add tags to files in a folder. However, this option is not present in the automation task list. I tried adding it as in...
- 3 years ago
Talking further with Dropbox staff via email, as of Sept 2023 the automated tagging feature is only available to Dropbox Professional, Standard, Advanced, and Enterprise plans.
This list is available on this page:
https://help.dropbox.com/organize/dropbox-automations
I thought I was on Standard or Advanced but turns out I'm on the "Plus" plan which is not supported.
agricola
3 years agoExplorer | Level 3
I have the same problem - on a mac, using latest chrome, no plugins, not able to see the tagging automation - have tried private and public folders.
Hannah
Dropbox Community Moderator
3 years agoAre you seeing the same behavior in Incognito mode, as well as other browsers too, agricola?
- agricola3 years agoExplorer | Level 3
Yes, exactly the same in incognito mode - Chrome is the current version, don't have another browser to test.
- dd-jonas3 years agoExplorer | Level 3
Same problem for me, the automation to add tags is not present in the list. Incognito window, latest Chrome version, no extensions.
- dd-jonas3 years agoExplorer | Level 3
Hi Megan, thanks for the quick reply!
I have tested it using Firefox and also don't see the tag automation option.
- dd-jonas3 years agoExplorer | Level 3Yes I would appreciate that, thanks!
- gem03033 years agoHelpful | Level 6
Talking further with Dropbox staff via email, as of Sept 2023 the automated tagging feature is only available to Dropbox Professional, Standard, Advanced, and Enterprise plans.
This list is available on this page:
https://help.dropbox.com/organize/dropbox-automations
I thought I was on Standard or Advanced but turns out I'm on the "Plus" plan which is not supported.
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