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Joycegtx1951's avatar
Joycegtx1951
Collaborator | Level 8
3 years ago

Deleting files Windows 11

Since I upgraded to windows 11, now when I delete a file in Windows explorer there’s always a prompt asking if I am sure, it asks me if I want to delete for everyone, because it's online only...... 

this is annoying especially when I am trying to cleanup my Dropbox folders and deleting a lot of files. I have a paid account so files can be retrieved if deleted accidentally. I was told there’s no way to turn this off. I think the user should have that option. There is no prompt if I delete files using my iPad. So if Dropbox really wanted to say this is a safety measure, why wouldn’t you do it on all platforms? I hope you will consider making this an option. 

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  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi Joycegtx1951, how are you today?

     

    Could you kindly clarify the syncing status, and version of the app that you use on your end? You can find that by locating your Dropbox icon on your task bar, next to your WiFi and hovering your mouse over it. 

     

    Also, if you check the folders online, do they all mention "only you" as the person that can access them? Do they have a two-people-icon on top of them?

  • Joycegtx1951's avatar
    Joycegtx1951
    Collaborator | Level 8
    3 years ago

    Here is the sync status. I checked on the web and all of my personal folders say "only you" in the "who can access" column. In the Control Panel, it lists the dropbox app as 170.4.5895. Is that what you are looking for? thanks for your help.

     

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi Joycegtx1951, at this point, can I send you an email in order for us to have a closer look into this?

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