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Forum Discussion
Roger K
2 years agoExplorer | Level 3
Folders are in confusing locations on Windows 10.
How to untangle unwanted syncs using Windows 10 File Explorer?
I use Win Explorer's filing system, and have an old Dropbox folder as well intended for a few special folders. Folders have starte...
Hannah
Dropbox Community Moderator
2 years agoHey Roger K, let's see how we can untangle this, because it's gotten pretty complicated indeed.
So, if you click on the small Dropbox icon in your system tray, click on your initials/profile pic, click on 'Preferences' and then on 'Account', you'll see the Dropbox account that's linked to this computer.
Only one Dropbox account can be linked to a computer (unless you have a Dropbox Business plan, which allows a personal and a Business account to be linked to the same computer).
If you click on the Dropbox icon and then on the folder icon next to your avatar, you'll be taken to a Dropbox folder; this is the syncing Dropbox folder of the linked account.
Also, again in 'Preferences', this time on the 'Sync' tab, you'll be able to see the location of the syncing Dropbox folder.
Any other Dropbox folders in other locations are not syncing to your account online.
Can you try to figure these out, before you delete anything, and let me know what you find?
Roger K
2 years agoExplorer | Level 3
I'm falling at the first hurdle because there's no Dropbox icon in my taskbar. Instead, when I click on the Dropbox icon with my initials on my desktop, or from Quick Access, I see 4 folders and two files. The folders include Dropbox - Copy and .dropbox.cache. There is also a file desktop.ini
A search for Preferences is unavailing. How do I get to it, and where do I go from here?
- Hannah2 years ago
Dropbox Community Moderator
Hmm, the Dropbox icon should be located at the bottom right of your screen, next to the clock, WiFi icon etc.
If you can't find it, make sure to click on the arrow that shows the hidden icons as well.
Are you still not able to find it?
- Roger K2 years agoExplorer | Level 3
Found it, a 'hidden icon', and now Preferences and Sync are there. Nothing changed yet.
I'd like to keep folders and files on my PC and only upload when I decide. There's also Dropbox - copy, which is small and goes back 4 years. A candidate for deletion perhaps.
Despite it's being ticked below, I not getting messages on Email me when someone replies.
- Roger K2 years agoExplorer | Level 3
Am I asking about emails? The question centres on what I see in Explorer Quick Access. Folders and files are being moved about without my giving permission, there is no overall control panel to stop syncing, and I want in Dropbox only what I choose to place there.
In the two Dropbox accounts I have some historic folders and others, which can remain, accessible from a community account accessible by others.
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