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Forum Discussion
mm-nyc
6 years agoHelpful | Level 5
Image thumbnail not showing up, only generic icon when i goto 'camera uploads' to try to attach imag
hi, i just had to reinstall my pc, reinstall dropbox, etc.. all good.
but in outlook i goto attahc an image, i goto my 'dropbox\camera uploads\ folder, and all i see are generic blue icons , not...
Daphne
Dropbox Community Moderator
5 years agoThanks for joining us here Rossella Brambilla!
To have a better look into this with us, I've just sent you a brief email to the address linked with your profile here.
Please check your inbox when you have the chance, and get back to me there if you'd like to.
In the meantime, a workaround I can suggest is to make any local files that are missing the thumbnail to "online only", and then make then available locally through the right click menu instead of double clicking them.
To have a better look into this with us, I've just sent you a brief email to the address linked with your profile here.
Please check your inbox when you have the chance, and get back to me there if you'd like to.
In the meantime, a workaround I can suggest is to make any local files that are missing the thumbnail to "online only", and then make then available locally through the right click menu instead of double clicking them.
Hug1
4 years agoNew member | Level 2
Having issue with nit being able to see icons...also pics have the word shortcut on them and not JPEG? Would like to be able to see the icon and also send pics as JPEGS not shortcuts ( no one can open and view).
- DrBob994 years agoNew member | Level 2
There are hundreds of posts all over the Web about this - and yep, I just did a new install on a Win10 machine and now I can't see thumbnails. Nothing I have tried works - or if it does, it only works briefly. Tried toggling different modes, deleting thumbs, yada yada. None of it fixes the underlying problem.
This is clearly a bug - I am a programmer, so I know a bug when I see one! The whole online/offline thing has apparently broken what used to be a great piece of software. Sadly I don't have time to mess around - I need to see QR codes in generated images for a healthcare app, and this isn't working any more.
Going to check out some alternatives for images - because clearly Dpbx can't fix this problem which has been going on for months. Very poor if you ask me!
PS Just added a few folders to my Google Drive - and of course this works straight out of the browser - I guess it is a matter of choosing the right tool for the right job - Dropbox is OK for many things, just not for images, I guess.
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