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jblankenship's avatar
jblankenship
Explorer | Level 3
2 years ago

Lost data after my company changed my account to my company email

Q:  when I was set up for my company they used my personal email for dropbox set up....I used it for several months and they just last week they changed it to my company email.  I lost all my data th...
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Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi again, jblankenship! Since we’ll need account visibility to see what happened, I suggest getting in touch with our support team, so that they can look into your Dropbox account and see more details. 

 

You can reach out to them directly via this page.

jblankenship's avatar
jblankenship
Explorer | Level 3
2 years ago

Good morning Nancy,

the navigation on that page is not very clear, could you send me an email address to reach out to dropbox support so I can email my personal and work account information?

 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey jblankenship - have you tried navigating to the page Nancy linked to in her previous response and navigating to the email option? 

     

    It should be looking like this: 

     

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