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1374 TopicsTurned on a really old computer and all my files went back to older versions
Short Version: Is there a way to just bulk undo the most recent sync of my Dropbox folder? Long Version: I don't use file syncing with Dropbox these days, preferring to manually upload specific files and folders as-needed for collaboration. I don't even have the desktop apps installed anymore. This past week I was cleaning up some clutter and found an old Mac mini, unused for at least five years. I plugged it in and turned it on to make sure it was in a condition suitable for recycling and the very old version of Dropbox that was installed immediately started syncing all of my files from 5+ years ago. So now my Dropbox folder is a mess and my quota is blown. Is there any way to undo this aside from manually sorting through my Dropbox folder? Thanks.42Views0likes3CommentsSupport insists they can't recover my files, but I worked on them a few months ago.
I have repeatedly contacted support regarding missing photos and files I’ve lots of photos including wedding photos missing . They say they were deleted a year ago and not retrievable this is not true as I looked and started to organise them in July this year. I’ve repeatedly asked for this to be escalated to a manager they just ignore my messages . This has been going on since September. I can’t find a phone number or anything to complain . I’ve never known anything so frustrating. I’m fuming where do I go from here . I want my files !! Anyone else had same issues ?40Views1like2CommentsMy files appear to be empty after editing
Hello, I'm on an ASUS Zenbook running Windows 11. I have a shared dropbox folder that constantly has files getting wiped/copied (when they get copied they are empty) showing up on the dropbox. It always shows me editing the file and its usually multiple at the exact same time. All the files have nothing in them and instead are blank. I know you can restore the file but its been happening for months and across multiple different shared folders and its honestly a headache to fix. Help appreciated, thanks in advance.57Views0likes4CommentsMy version history is missing.
Device Dell Desktop Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) Current I justed edited a jpg and want to restore an earlier version. Before today, I last edited the file 4 days ago, but Version History only shows the current version. Why can't I restore my file?Solved69Views0likes7CommentsSyncOperations.plist.lockfile delete
I just received an email from "no-reply" at Dropbox stating... You recently deleted 3948 files from your Dropbox account. If you want these files back, you can still restore them until 12/12/2025. After that, they’ll be permanently deleted. These are the files you deleted: SyncOperations.plist.lockfile and 3,947 files 11/12/2025 12:55 PM using Mac OS X 26.0.1 (link to see deleted files here, which seems legit) I definitely didn't do this. Dropbox seems to be working fine on all my devices. Is this a phishing attempt?Solved71Views0likes8CommentsI'm trying to restore files, but it says I don't have enough space.
Hello - I had a hard drive that died. I downloaded "EaseUS Data Recovery Wizard for Mac" and was able to recover everything. However, when I hit "Recover," then pick DropBox for its destination, it says I don't have enough space, which is wrong. I have 2 TB of space, and I'm only using 8.1% of that space. I AM trying to transfer 550 GB, but I have plenty of room. Anyone know how I can rectify this?Solved105Views0likes6CommentsCan I recover empty (0kb) documents on joint Dropbox account?
Hello Community At my old firm we had a dropbox account as the shared document server. When we merged with another company I was removed from the account but the local Dropbox remained and I had access for some time. Now (2 years later) I can see all file names, but they are at 0kb) so empty files. Somehow important files seem to have been deleted at some point (we are not sure when) from he active accounts and the folder is empty. I however can see these empty files in my incactive dropbox but no data in them. Can these potentially be recovered? If so, how would we go about this? Thanks!Solved90Views0likes5CommentsDropbox data stolen and deleted
I received emails from unknown people, the content of the email as per below. < I would like to warn you that if your response regarding your dropbox does not arrive at [removed per the Community's Guidelines] within 2days, we will be forced to delete all your data. Here are a few photos to make sure we have all your information> ... and my data photo attached I couldnt log in to my account, then i reset my password and re login, my profile picture has been changed and my files has gone. All my data has been deleted, i have been using dropbox for years, and i have never encountered to this issues. I have contacted the support, asked me to check on my shared folder and event page. So i have checked on the event page, and i saw few of my folder has been shared but in the shared folder theres nothing. In the event page, there isnt any deleted files...... And i dont know where all my files gone!!!!! Please help to recover all my files, as i have very important documents there. T.T2.7KViews0likes21Comments