Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

MartinLegend's avatar
MartinLegend
Explorer | Level 4
10 years ago
Solved

Please stop Dropbox from automatically creating User folder in C:\Users

Hello,   I have just changed my Windows 8.1 username and User folder, but every time dropbox launches, it keeps creating a User folder with my old username in the C:\Users folder. How can I stop dr...
  • Rich's avatar
    Rich
    10 years ago
    Dropbox settings are stored in an encrypted database. They cannot be changed manually.

    The behavior you experienced is expected (with many applications, actually) because when installed, they all have references to the previous path for their support files in your profile. Simply renaming your account and home folder does not update those references, so many applications will continue to look in the previous locations. The solution for this is usually to do a full removal of the affected application and a fresh reinstall (a normal uninstall may leave those old references in place, so ALL files for the app should be removed manually after an uninstall).

    For Dropbox, you don't need to delete your data folder, and during a reinstall you can point to it so you don't have to re-download all your files.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!