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Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Re: Dropbox deleted all my files!

Hey URog2023, sorry to hear that your files are gone.

 

Just for clarification, Dropbox doesn't really delete your files, but there are many reasons why a deletion might happen.

 

I moved your post to a thread where Jay has listed all the possible reasons why a file might get deleted.

 

That being said, if the files were deleted back in 2016, I'm afraid they cannot be restored, as they are long gone from our servers.

 

Sorry I couldn't be of more help, but if you have any more questions, please let us know.

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