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SLWelsh's avatar
SLWelsh
New member | Level 2
6 years ago

Re: Dropbox files no longer inherit folder permissions

I have a dropbox subfolder that is set up for sharing over a local Windows network. The folder and its parents are all set for sharing with a default of Full Access for "Everyone" on the network. If I create a file in this folder using Windows, the file will have proper NTFS permissions, both local and Network Share.

Any files imported into the folder through Dropbox, however, from, say, an Android device or a Linux machine, only inherit local NTFS permissions. The permissions for "Everyone" are missing. I have to open each file's permissions box and add "Everyone" to it for any other machines on the Windows net to see the file.

I've had this arragement for quite some time, and it seems like the permissions worked fine up until a few months ago after an app update. I've been pulling my hair out looking for solutions, but I am at my wit's end.

What is Dropbox doing differently when creating these files from all other Windows apps?

11 Replies

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  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 years ago

    Hi SLWelsh - welcome to the Dropbox Community!

    What you notice is now expected as we implemented a fix in a new version of the Dropbox desktop application that ensures both consistent folder icons and file/folder permissions for items residing within the Dropbox folder.
     
    If you have files or folders in the Dropbox folder with custom permissions (such as custom POSIX permissions or BSD flags), these may be removed to ensure the file syncs to other devices without any issues.  
     
    I hope this clears things up and we're always a post away if you have any additional questions. 
  • SLWelsh's avatar
    SLWelsh
    New member | Level 2
    6 years ago

    So what's the fix or workaround? Or do I need to just move to a different file-sharing service?

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 years ago

    Your best bet at this point would be to utilize one of our core features which is shared folders SLWelsh.

    So instead of giving those permissions to other Windows users that are within your network, share a folder with them by using their email addresses. 

    Let me know how it goes. 

  • SLWelsh's avatar
    SLWelsh
    New member | Level 2
    6 years ago

    Those computers do not have Internet access. This is not a solution whatsoever.

    Please explain to me why Dropbox is overriding the default permissions for the folder? This should have no bearing on sync of files to other platforms.

     

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 years ago

    I understand this is not optimal -especially when it comes to your particular setup- but, as mentioned, this is merely to ensure syncing across devices SLWelsh.

    If you have any suggestion about this, feel free to post in the 'Share an Idea' section so other similar-minded users can find and upvote it too to show their interest. 

    I know it's not much, yet, I hope it helps to a certain extent. 

  • dragoner's avatar
    dragoner
    Helpful | Level 5
    6 years ago

    Ive got quite a few similar setups, and am now noticing this file permission problem. There is no way Dropbox have made a little change and are content with the broken file permission problem as a result. This is a typical cash grab companies go through to boost their profits etc. 

    It's a dirty move to try and push users up to their higher tier plans.

  • LGC's avatar
    LGC
    New member | Level 2
    6 years ago

    this is catastrophic for us as well. bad move dropbox!

  • Brian1's avatar
    Brian1
    Collaborator | Level 10
    6 years ago

    Walter wrote:

    Hi SLWelsh - welcome to the Dropbox Community!

    What you notice is now expected as we implemented a fix in a new version of the Dropbox desktop application that ensures both consistent folder icons and file/folder permissions for items residing within the Dropbox folder.
     
    If you have files or folders in the Dropbox folder with custom permissions (such as custom POSIX permissions or BSD flags), these may be removed to ensure the file syncs to other devices without any issues.  
     
    I hope this clears things up and we're always a post away if you have any additional questions. 

    Please elaborate:

    1) As of what specific version was this change made, and why wasn't it highlighted in the release notes?

    2) What else do you consider a "custom" permission? You mentioned two things, both outside of the Windows realm, POSIX and BSD, that wouldn't be in play for us, so I'd like to know all the possible scenarious you mean.

    3) "May" be removed?  Explain further.

    What we've been seeing lately in isolated cases, definitely with files that have synced recently from one site to another, is users (in the Security permissions list of a given file in Properties) being removed and the list merely being left with SYSTEM and Administrators, or similar. We then need to fix this manually and hope it doesn't happen again.

    I don't want to open a case. I just want to see this fully documented.

  • CREModels !.'s avatar
    CREModels !.
    New member | Level 2
    6 years ago

    i'm running into this same issue with our server setup. never had a problem until recently and frankly it was a bear to debug and finally figure out what was happening.

    glad to find others with the same issue.

    i'm not sure what the solution is here. if we put the client on every computer in the office, it becomes a CPU/memory hog and total PITA to maintain.

    the server-based syncing combined with NTFS permissions was a perfect solution.

    i know there are NAS devices that sync with dropbox, how does this update affect them? i think they tend to use the API so not sure if they would have the same problem or not.

  • chouste's avatar
    chouste
    New member | Level 2
    6 years ago

    Same Issue! Thanks for posting, I have been pulling my hair out as well trying to figure this out. BAD MOVE DROPBOX! WHY WHY WHY! We have a lot of $$$ invested into our DB tools and the way we use them. THIS IS FRUSTRATING!

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