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Forum Discussion
bs98909
3 years agoExplorer | Level 4
Adding an external drive to the backup cloud devices
I have Preferences / Backups already setup, how do I manually add an external drive? I have the check box for "External Drive Backups" and under devices I see that I have three devices listed. ...
- 3 years ago
After reading your original post again, I realized that you wanted to backup the external drive, which also contained your Dropbox folder. This isn't possible when using the Dropbox Backup feature.
If you want to backup the drive, then you need to move the Dropbox folder away from the external drive.
Jay
Dropbox Community Moderator
3 years agoUnder the 'Add a backup' section, is there no external drive listed?
bs98909
3 years agoExplorer | Level 4
Nope, nada, nothing
- bs989093 years agoExplorer | Level 4
I could send a snapshot but there is no means to send an attachment
- bs989093 years agoExplorer | Level 4
Ooops silly me : [removed]
and the drive is already mounted and attached to the iMac. The drive is mounted at boot.
- Walter3 years ago
Dropbox Community Moderator
Hey bs98909, sorry to jump in here, but could you use the camera icon (insert photo option) in your reply's box to attach your screenshot instead of sending us a shared link to it?
Also, can you maybe navigate to your backups page online and let us know if you can backup your external drive from there?
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