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cteafoe's avatar
cteafoe
New member | Level 2
1 month ago

Can I reactivate an expired Transfer?

I need to reactivate a transfer that expired 2 days ago for a client but the button is grayed out.  I have the Dropbox Plus trial currently.

 

Dropbox Transfer
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1 Reply

  • Dell_Dropbox's avatar
    Dell_Dropbox
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Welcome to the community cteafoe​ 

    Thanks for the screenshot. Once a Dropbox Transfer has expired, it can’t be reactivated, which is why the button is grayed out. The Reactivate option only works before the expiration date.

    To resend the files, you’ll need to create a new transfer by uploading them again. You can find more details here: https://help.dropbox.com/share/create-dropbox-transfer

    And if you're looking for an overview of how Dropbox Transfers work, check out this page

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