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Forum Discussion
sharonatordoff
7 years agoNew member | Level 2
Can not overwrite file in DropBox
We use DropBox and used to be able to overwrite old versions. That is no longer possible. I am on a Mac 10.13. Did the "replace" option go away?
- 7 years ago
The key, I believe, is that you have to work in the linked Dropbox file. You can't download, work on it and replace the file. You have to work in the file from DropBox and it saves as you go.
When you want to edit the file click on "open with" on right hand side. This keeps the file linked and it is auto saved.
tgiordano
6 years agoNew member | Level 2
@walter - I am having a similar problem trying to download a .csv from firefox from a web portal and save it on top of existing file in my dropbox folder on disc. If I do this the download fails in firefox. If I save with a different name it works. If I save it to a non dropbox directory it works whether I am overwritting or not. If I open the download file and save as csv replacing the file in dropbox it works.
I cleared my firefox cache and it didnt work. Chrome doesnt allow a file save to, other than download folder. So I am hoping you can offer some suggestions. Please advise. tks Tony
Daphne
Dropbox Community Moderator
6 years agoHey there tgiordano, apologies for the delayed reply here!
It sounds like you're having a little bit of a different issue here. Could you let me know if you're getting the same error when saving to the Dropbox folder and the desktop app isn't running on your computer?
You can close the app by:
- Clicking the Dropbox icon in your system tray/menu bar.
- Click the profile pic/initials icon in the top right of the window.
- Choose "Quit Dropbox".
Also, do you usually get the error regardless of whether the file in the Dropbox folder that you want to overwrite is syncing or up to date? Or is this only when the file is syncing?
Keep me posted!
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