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Forum Discussion
BNC_2022
4 years agoHelpful | Level 5
Dropbox changed my sharing link with the same file name!! Can I add a file to an old dropbox link?
Hi There, I'm hoping someone can help with this issue. I uploaded a dropbox link to an awards entry portal. It's a link to a video. Just before the deadline, I updated the file in my Dropbox. The...
- 4 years ago
Hello,
I think what he is trying to explain is exactly what happened to me above. When you use the dropbox desktop app on your computer to replace a file with the same name, it deletes the LINK, thereby breaking the link which you may have already shared publicly in multiple places. Big headache.
This never used to happen, but with recent Mac OS updates it happens quite frequently. Therefore, now I only replace files in Dropbox via my browser, never on the desktop app. This ensures the link remains intact and only the file changes.
Molly
trongo
4 years agoExplorer | Level 3
What or how exactly is "updating the file the link points to through a web browser instead of doing it locally on your computer"?
Thanks
Megan
Dropbox Community Moderator
4 years agoHey trongo, how are you today?
You can change a file online, such as change the name, or even edit it if you're using an integration such as Microsoft Office.
Of course, if someone is using the app, they can update or edit their files there too.
I hope this clarifies, let me know if you have any questions!
- trongo4 years agoExplorer | Level 3
Hi Megan,
Thank you for your reply.
I do have Microsoft Office 365 with OneDrive. I keep all my DropBox files in the the folder named "DropBox." I can't seem to access or see this folder in OneDrive.
So I don't understand what "using an integration such as Microsoft Office" really means.
Can DropBox see or access my OneDrive folder or OneDrive see or access my DropBox folder? Or they are the 2 separate universes?The need for changing files of same shared link is so valuable. I am surprise that there is no simple way of doing it for humanity in 2022.
Thanks,
Trong
- Hannah4 years ago
Dropbox Community Moderator
Hey trongo, how are you today?
Assuming you have the Dropbox application installed on your computer, all you need to do, is open your Dropbox folder, locate the MS Office file you'd like to edit and directly open and edit it with the corresponding Office app.
Any changes you make to the files in your Dropbox folder, will sync to your account online and to any connected devices.
I hope that helps!
- trongo4 years agoExplorer | Level 3Hi Hannah,
Thanks for your reply.
I can do what you showed. My need is to keep the shared link unchanged that I already shared with my customers. If the shared link of the original file is deleted or still pointed to that original version of the file, then it is a problem for us.
The question is: how to EASILY update or replace a file and keep its share link the same but now points to the new file (not the original file).
Thank you again.
Trong
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