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fenchai's avatar
fenchai
Helpful | Level 5
5 years ago
Solved

Dropbox on my computer does not sync, only syncs if I restart the app.

I don't understand what is going on.   This started happening yesterday and today, any change I make from my PC dropbox does not get synced to my dropbox, sometimes files take like 10 minutes in or...
sync
  • Emma's avatar
    Emma
    5 years ago

    Thank you all for reporting this, it is related to a known issue a number of users experienced last week. The team have now resolved this and it should be working again.

    Please let us know if we can help with anything else or you're still having trouble!

     

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Hey SBAL1; thanks for joining the discussion here and sorry about your syncing issue.

Can you please send us a screenshot of the app's status as shown in your menu bar/system tray so that we can have a better look into this for you?

Thanks!
Clauz79's avatar
Clauz79
Explorer | Level 4
5 years ago

Mine seems still ok, I'll keep watching! ;)

  • user1900's avatar
    user1900
    Helpful | Level 5
    5 years ago

    Hello,

    my dropbox only synchronized after I paused and resumed the sync. I decided to start using a beta version of the software, now the taskbar circle with arrows just keeps spinning and the status message just says

    "Syncing...

    Starting..."

    This is happening only on one of the two Linux (debian-based) computers I have dropbox running and which I am trying to synchronize.

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