Forum Discussion

boomfly's avatar
boomfly
Explorer | Level 4
3 years ago

Dropbox Transfer: "Can't add web-based files"

Hi, I'm not sure if this is the right method to report a bug. I'm experiencing a bug with the Dropbox Transfer function of the desktop app (MacOS). I have located a folder that I want to send using t...
Dropbox Transfer
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi boomfly, how are you today?

 

Interesting! You mentioned, that the files in that folder are offline. Could you clarify if you meant that they're available offline, or offline-only? 

 

Also, which version of our app do you use on your end?

 

Let me know more, and we'll take it from there!

boomfly's avatar
boomfly
Explorer | Level 4
3 years ago

Hi Megan, 

Thanks for your response. I think I may have confused things by mentioning offline. All files in the folder are available on my local hard drive and they are synced to Dropbox - they are showing a green tick so they are both offline and online. The desktop app version is v164.4.7914. Hope that helps. 

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