Forum Discussion

boomfly's avatar
boomfly
Explorer | Level 4
3 years ago

Dropbox Transfer: "Can't add web-based files"

Hi, I'm not sure if this is the right method to report a bug. I'm experiencing a bug with the Dropbox Transfer function of the desktop app (MacOS). I have located a folder that I want to send using t...
Dropbox Transfer
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

I see, very interesting! 

 

Would it be okay for me to reach out via email, in order for us to look into this, Ellen? 

64footdan's avatar
64footdan
Explorer | Level 3
3 years ago

Hello. Having the same issue here. Cannot share a copy of any folders named "Web" even though the folder are not web-based and do not contain web-based content. Would love for this issue to be fixed.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey 64footdan, are you getting the exact same error message?

     

    If so, can we send you an email, so we can investigate further?

    • 64footdan's avatar
      64footdan
      Explorer | Level 3
      3 years ago

      Hey, @Hannah - yes, same message. Please feel free to email me. 

      • Nancy's avatar
        Nancy
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Sorry to jump in, 64footdan. I just logged a ticket for you, so please reply back to me, when possible. 

         

        Cheers!

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